If you’ve purchased a car in Tennessee that spends more time in the repair shop than on the road, you may have a “lemon.” Tennessee’s Lemon Law provides protection for consumers who unknowingly buy defective vehicles. However, navigating the process of filing a claim can be confusing without proper guidance. At Lafferty Law Firm, we help Tennessee residents understand their rights and take effective legal action when their vehicles fail to meet expectations.

Step 1: Confirm Your Vehicle Qualifies as a Lemon

Before filing a claim, determine if your car meets Tennessee’s Lemon Law criteria:

• The vehicle must be new and under the manufacturer’s warranty.
• A substantial defect or condition must impair the vehicle’s use, safety, or value.
• The manufacturer or dealership has had a reasonable number of attempts to repair the problem, generally three or more.

Keep all service and repair records, as these documents are essential in proving your claim.

Step 2: Notify the Dealership and Manufacturer

Once you confirm that your vehicle qualifies:

• Work with the dealership first.
• Provide detailed documentation of the defect and all prior repair attempts.
• Request a final repair opportunity to comply with the law’s requirements.
• Send a written notice to the manufacturer.
• Tennessee law requires giving the manufacturer an official chance to correct the issue.
• Include your Vehicle Identification Number (VIN), repair history, and a clear description of the defect.

Certified mail is recommended to ensure proof of your notice.

Step 3: Allow the Manufacturer to Attempt a Final Repair

After your written notice, the manufacturer typically has one last opportunity to fix the defect.

• If the problem persists, you are now positioned to move forward with a Lemon Law claim.
• Maintain organized records of every communication and repair visit.

Step 4: File a Lemon Law Claim

If the final repair attempt fails:

• You may request a vehicle replacement or refund under Tennessee law.
• Most manufacturers have arbitration programs, which are often required before filing a lawsuit.
• Arbitration allows a neutral third party to review your evidence and issue a decision.

Step 5: Seek Legal Assistance

While you can file a claim independently, having an experienced attorney can increase your chances of success. Lafferty Law Firm can:

• Review your documentation for compliance.
• Handle negotiations with the dealership and manufacturer.
• Represent you in arbitration or litigation to secure the compensation you deserve.

Filing a Lemon Law claim in Tennessee involves strict procedures, deadlines, and documentation. From initial repair attempts to final arbitration, following each step carefully is critical. If you believe your vehicle is a lemon, Lafferty Law Firm is here to protect your rights and guide you toward a fair resolution.